P3 - Plenary Session III: Optimising primary health care provision with integrated digital health technologies  

Meeting room: Avicenna

Rapporteur: Burcu Karaüzüm, General Directorate of Public Hospitals, Turkey


Jacqueline Surugue, FIP Vice President, France and Sarp Uner, Hacettepe University Faculty of Medicine Public Health Department, Turkey


From technologies that allow people to manage their health more effectively, to better ways of diagnosing disease, to monitoring the impact of policies on population health, digital technologies for health, or digital health, are having a profound effect on how health services are delivered and how health systems are run. The impressive trend in national policies for digital health reflects the firm commitment to use digital technologies to advance the Sustainable Development Goals, support universal health coverage and shape the future of primary health care. This session will highlight the opportunities, challenges and needs for pharmacists created by digital health technologies in achieving the vision for primary health care.


  1. 09.00 – 09.05 Introduction by chairs
  2. 09:05 – 09:20 mHealth: Use of mobile health tools in pharmacy practice
    Miranda Sertic, mHealth Project Coordinator, FIP’s Young Pharmacists Group,  Croatia
  3. 09:20 – 09:35 Intelligent health solutions for community pharmacy
    Leonora O’Brien, Pharmapod CEO, Ireland
  4. 09.35 – 09.50 Access to patient data: the connected community pharmacy
    Jaime Antonio Acosta Gómez, FIP Technology Forum Member and Executive Committee Member of the FIP Community Pharmacy Section, Spain
  5. 09.50 – 10.00 Q&A
  6. 10.00 – 10.30 Panel discussion moderated by session chairs

    • Lars-Åke Söderlund, FIP Community Pharmacy Section President, Sweden
    • Stefan Balkanski, Chair of CPD Accreditation, Bulgaria
    • Leopold Schmudermaier, Austrian Chamber of Pharmacists, Austria
    • Caner Eryol, Director of IT Experts, Turkish Pharmacists’ Association, Turkey